This website uses its own and third-party cookies to improve our services and show you advertising related to your preferences by analyzing your browsing habits. To give your consent to its use, press the Accept button.
We offer various payment methods that are 100% secure. We do not store any of your banking information. However, identity and address verification may be requested to ensure the safety of a transaction.
The overall delivery time includes preparation and shipping time. Orders placed before 3 pm are prepared the same day, while those placed after 3 pm are prepared the next day. As soon as your package is shipped, an email with your tracking number will be sent to you.
PayPlug is our French certified and secure credit card transaction provider. You can pay with a credit card (CB, VISA, MasterCard or American Express).
Paypal is a secure online payment service without any fees. You can pay with your PayPal account, a credit card (CB, VISA, or MasterCard), and other methods (Maestro, Discover, American Express, Cofinoga, 4 stars, Aurore…)
For all consumables shipments (heads, candles, tips, fragrances), we will use a reduced cost tracked letter.In metropolitan France, your shipments will be delivered within 24/48 business hours.For online tracking click here
The standard delivery times in metropolitan France are 24/48 business hours (excluding Saturdays, Sundays & holidays).Delivery times for international shipments vary. (see table)For online tracking click here
The Chronopost delivery service allows you to receive your order at your home, handed over against signature.The delivery times for an express shipment are 24 business hours (excluding Saturdays, Sundays & holidays).For online tracking Click here