Shisha help

Welcome to Hooky product support. HOOKY guide you to make the most of your electronic shisha. Consult the online user manuals, find answers to your questions or contact our customer service.

Product support

Assimile the right gestures to reproduce to use your Hooky electronic shisha.

Older generations

Frequently asked Questions

Find answers to your questions.

Browse FAQs

Interactive support

Find a solution for your problems.

Use Support

Helpline (EN/FR)

Ask your questions on
+33158696993
From Monday to Friday
11am-1pm / 2pm-4pm

Email support

We will answer you as soon as possible.

Contact Form

Free
Delivery from 150€
free shipping
in European Union
Warranty
Hooky when you buy a Hooky
you get a
one year warranty
Nicotine free
Flavors our flavors
are guaranteed
nicotine free
Phone
support 01 58 69 69 93
du lun au ven
11h-13h / 14h-16h